{"items":[{"type":"group","label":"Getting Started","items":[{"type":"link","fsPath":"guides/introduction.md","metadata":{"type":"markdown"},"label":"Introduction","link":"/guides/introduction","routeSlug":"/guides/introduction"},{"type":"link","fsPath":"guides/authentication.md","metadata":{"type":"markdown"},"label":"OAuth 2.0 for Customers","link":"/guides/authentication","routeSlug":"/guides/authentication"}],"expanded":"true"},{"type":"group","label":"Developer Guides (v3)","items":[{"type":"link","fsPath":"guides/developer-guides-v3/fetch-accessible-workspaces-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Accessible Workspace","link":"/guides/developer-guides-v3/fetch-accessible-workspaces-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/fetch-accessible-workspaces-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/account-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Account","link":"/guides/developer-guides-v3/account-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/account-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/asset-group-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Asset Group","link":"/guides/developer-guides-v3/asset-group-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/asset-group-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/assignment-skill-api-v3.md","metadata":{"type":"markdown"},"label":"Assignment Skill","link":"/guides/developer-guides-v3/assignment-skill-api-v3","routeSlug":"/guides/developer-guides-v3/assignment-skill-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/audit-api-v3.md","metadata":{"type":"markdown"},"label":"Audit","link":"/guides/developer-guides-v3/audit-api-v3","routeSlug":"/guides/developer-guides-v3/audit-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/bot-trigger-api-v3.md","metadata":{"type":"markdown"},"label":"Bot Trigger","link":"/guides/developer-guides-v3/bot-trigger-api-v3","routeSlug":"/guides/developer-guides-v3/bot-trigger-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/bulk-import-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Bulk Import","link":"/guides/developer-guides-v3/bulk-import-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/bulk-import-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/business-hours-and-holiday-lists-api-v3.md","metadata":{"type":"markdown"},"label":"Business Hours and Holiday Lists","link":"/guides/developer-guides-v3/business-hours-and-holiday-lists-api-v3","routeSlug":"/guides/developer-guides-v3/business-hours-and-holiday-lists-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/campaign-api-v3.md","metadata":{"type":"markdown"},"label":"Campaign","link":"/guides/developer-guides-v3/campaign-api-v3","routeSlug":"/guides/developer-guides-v3/campaign-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/case-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Case","link":"/guides/developer-guides-v3/case-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/case-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/cfm-survey-response-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"CFM Survey Response","link":"/guides/developer-guides-v3/cfm-survey-response-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/cfm-survey-response-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/cfm-transaction-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"CFM Transaction","link":"/guides/developer-guides-v3/cfm-transaction-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/cfm-transaction-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/cfm-workflow-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"CFM Workflow","link":"/guides/developer-guides-v3/cfm-workflow-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/cfm-workflow-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/comment-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Comment","link":"/guides/developer-guides-v3/comment-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/comment-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/content-template-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Content Template","link":"/guides/developer-guides-v3/content-template-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/content-template-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/crm-user-mapping-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"CRM User Mapping","link":"/guides/developer-guides-v3/crm-user-mapping-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/crm-user-mapping-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/custom-entity-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Custom Entity","link":"/guides/developer-guides-v3/custom-entity-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/custom-entity-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/custom-field-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Custom Field","link":"/guides/developer-guides-v3/custom-field-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/custom-field-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/data-ingestion-media-upload-api-v3.md","metadata":{"type":"markdown"},"label":"Data Ingestion and Media Upload","link":"/guides/developer-guides-v3/data-ingestion-media-upload-api-v3","routeSlug":"/guides/developer-guides-v3/data-ingestion-media-upload-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/dashboard-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Dashboard","link":"/guides/developer-guides-v3/dashboard-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/dashboard-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/deflection-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Deflection","link":"/guides/developer-guides-v3/deflection-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/deflection-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/engagement-dashboard-stream-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Engagement Dashboard","link":"/guides/developer-guides-v3/engagement-dashboard-stream-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/engagement-dashboard-stream-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/external-auth-credentials-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"External Authentication Credential","link":"/guides/developer-guides-v3/external-auth-credentials-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/external-auth-credentials-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/Intuition-APIs-v3.md","metadata":{"type":"markdown"},"label":"Intuition","link":"/guides/developer-guides-v3/intuition-apis-v3","routeSlug":"/guides/developer-guides-v3/intuition-apis-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/Knowledge-base-articles v3.md","metadata":{"type":"markdown"},"label":"Knowledge Base Articles","link":"/guides/developer-guides-v3/knowledge-base-articles-v3","routeSlug":"/guides/developer-guides-v3/knowledge-base-articles-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/Knowledge-base-categories v3.md","metadata":{"type":"markdown"},"label":"Knowledge Base Categories","link":"/guides/developer-guides-v3/knowledge-base-categories-v3","routeSlug":"/guides/developer-guides-v3/knowledge-base-categories-v3"},{"type":"link","link":"","label":"Listening"},{"type":"link","fsPath":"guides/developer-guides-v3/live-stream-chat-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Live Stream Chat","link":"/guides/developer-guides-v3/live-stream-chat-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/live-stream-chat-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/lookup-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Lookup","link":"/guides/developer-guides-v3/lookup-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/lookup-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/macro-api-v3.md","metadata":{"type":"markdown"},"label":"Macro","link":"/guides/developer-guides-v3/macro-api-v3","routeSlug":"/guides/developer-guides-v3/macro-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/me-api-v3.md","metadata":{"type":"markdown"},"label":"Me","link":"/guides/developer-guides-v3/me-api-v3","routeSlug":"/guides/developer-guides-v3/me-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/message-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Message","link":"/guides/developer-guides-v3/message-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/message-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/participant-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Participant API","link":"/guides/developer-guides-v3/participant-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/participant-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/product-catalog-api-v3.md","metadata":{"type":"markdown"},"label":"Product Catalog","link":"/guides/developer-guides-v3/product-catalog-api-v3","routeSlug":"/guides/developer-guides-v3/product-catalog-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/profile-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Profile","link":"/guides/developer-guides-v3/profile-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/profile-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/publishing-template-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Publishing Template","link":"/guides/developer-guides-v3/publishing-template-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/publishing-template-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/reporting-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Reporting","link":"/guides/developer-guides-v3/reporting-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/reporting-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/reporting-suite-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Reporting Suite","link":"/guides/developer-guides-v3/reporting-suite-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/reporting-suite-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/scim-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"SCIM (User)","link":"/guides/developer-guides-v3/scim-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/scim-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/search-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Search","link":"/guides/developer-guides-v3/search-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/search-api-v3-developer-guide"},{"type":"link","fsPath":"guides/developer-guides-v3/source-agnostic-api-v3.md","metadata":{"type":"markdown"},"label":"Source Agnostic","link":"/guides/developer-guides-v3/source-agnostic-api-v3","routeSlug":"/guides/developer-guides-v3/source-agnostic-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/standard-entity-api-v3.md","metadata":{"type":"markdown"},"label":"Standard Entity","link":"/guides/developer-guides-v3/standard-entity-api-v3","routeSlug":"/guides/developer-guides-v3/standard-entity-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/support-ticket-api-v3.md","metadata":{"type":"markdown"},"label":"Support Ticket","link":"/guides/developer-guides-v3/support-ticket-api-v3","routeSlug":"/guides/developer-guides-v3/support-ticket-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/suppression-list-api-v3.md","metadata":{"type":"markdown"},"label":"Suppression List","link":"/guides/developer-guides-v3/suppression-list-api-v3","routeSlug":"/guides/developer-guides-v3/suppression-list-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/thread-control-api-v3.md","metadata":{"type":"markdown"},"label":"Thread Control","link":"/guides/developer-guides-v3/thread-control-api-v3","routeSlug":"/guides/developer-guides-v3/thread-control-api-v3"},{"type":"group","label":"Topics","items":[{"type":"link","fsPath":"guides/topics/get-alerts.md","metadata":{"type":"markdown"},"label":"Alert","link":"/guides/topics/get-alerts","routeSlug":"/guides/topics/get-alerts"},{"type":"link","fsPath":"guides/topics/get-topic-backfills (1).md","metadata":{"type":"markdown"},"label":"Topic Backfills","link":"/guides/topics/get-topic-backfills-1","routeSlug":"/guides/topics/get-topic-backfills-1"},{"type":"link","fsPath":"guides/topics/listening-keyword-list-api-v3-developer-guide (2).md","metadata":{"type":"markdown"},"label":"Keyword List","link":"/guides/topics/listening-keyword-list-api-v3-developer-guide-2","routeSlug":"/guides/topics/listening-keyword-list-api-v3-developer-guide-2"},{"type":"link","fsPath":"guides/topics/Listening-Theme-API-V3-Developer-Guide.md","metadata":{"type":"markdown"},"label":"Theme","link":"/guides/topics/listening-theme-api-v3-developer-guide","routeSlug":"/guides/topics/listening-theme-api-v3-developer-guide"},{"type":"link","fsPath":"guides/topics/listening-topic-group-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Topic Group","link":"/guides/topics/listening-topic-group-api-v3-developer-guide","routeSlug":"/guides/topics/listening-topic-group-api-v3-developer-guide"},{"type":"link","fsPath":"guides/topics/listening-topics.md","metadata":{"type":"markdown"},"label":"Topics","link":"/guides/topics/listening-topics","routeSlug":"/guides/topics/listening-topics"}]},{"type":"link","fsPath":"guides/developer-guides-v3/url-shortener-api-v3.md","metadata":{"type":"markdown"},"label":"URL Shortener","link":"/guides/developer-guides-v3/url-shortener-api-v3","routeSlug":"/guides/developer-guides-v3/url-shortener-api-v3"},{"type":"link","fsPath":"guides/developer-guides-v3/user-apis-v3.md","metadata":{"type":"markdown"},"label":"User","link":"/guides/developer-guides-v3/user-apis-v3","routeSlug":"/guides/developer-guides-v3/user-apis-v3"},{"type":"group","label":"Voice","items":[{"type":"link","fsPath":"guides/voice/user-assignment-config-v3.md","metadata":{"type":"markdown"},"label":"User Assignment Configuration","link":"/guides/voice/user-assignment-config-v3","routeSlug":"/guides/voice/user-assignment-config-v3"},{"type":"link","fsPath":"guides/voice/user-assignment-settings-v3.md","metadata":{"type":"markdown"},"label":"User Assignment Settings","link":"/guides/voice/user-assignment-settings-v3","routeSlug":"/guides/voice/user-assignment-settings-v3"},{"type":"link","fsPath":"guides/voice/voice-application-v3.md","metadata":{"type":"markdown"},"label":"Voice Application and ACW","link":"/guides/voice/voice-application-v3","routeSlug":"/guides/voice/voice-application-v3"},{"type":"link","fsPath":"guides/voice/voice-callbacks-v3.md","metadata":{"type":"markdown"},"label":"Voice Callbacks","link":"/guides/voice/voice-callbacks-v3","routeSlug":"/guides/voice/voice-callbacks-v3"},{"type":"link","fsPath":"guides/voice/voice-recordings-v3.md","metadata":{"type":"markdown"},"label":"Voice Recordings","link":"/guides/voice/voice-recordings-v3","routeSlug":"/guides/voice/voice-recordings-v3"},{"type":"link","fsPath":"guides/voice/work-queue-v3.md","metadata":{"type":"markdown"},"label":"Work Queue","link":"/guides/voice/work-queue-v3","routeSlug":"/guides/voice/work-queue-v3"},{"type":"link","fsPath":"guides/voice/work-queue-timeslots-v3.md","metadata":{"type":"markdown"},"label":"Work Queue Timeslots","link":"/guides/voice/work-queue-timeslots-v3","routeSlug":"/guides/voice/work-queue-timeslots-v3"}]}],"expanded":"true"},{"type":"group","label":"Webhooks","items":[{"type":"link","fsPath":"guides/webhooks.md","metadata":{"type":"markdown"},"label":"Webhook Subscription","link":"/guides/webhooks","routeSlug":"/guides/webhooks"},{"type":"link","fsPath":"guides/webhooks-best-practices.md","metadata":{"type":"markdown"},"label":"Webhooks Best Practices","link":"/guides/webhooks-best-practices","routeSlug":"/guides/webhooks-best-practices"},{"type":"link","fsPath":"guides/developer-guides-v3/webhook-replay-and-retrieve-api-v3-developer-guide.md","metadata":{"type":"markdown"},"label":"Webhook Replay and Retrieve","link":"/guides/developer-guides-v3/webhook-replay-and-retrieve-api-v3-developer-guide","routeSlug":"/guides/developer-guides-v3/webhook-replay-and-retrieve-api-v3-developer-guide"}]},{"type":"group","label":"Integration Blueprints","items":[{"type":"link","link":"https://dev.sprinklr.com/integration-blueprints","label":"Blueprints","external":true}]},{"type":"group","label":"Additional Resources","items":[{"type":"link","fsPath":"guides/api-basics.md","metadata":{"type":"markdown"},"label":"API Basics","link":"/guides/api-basics","routeSlug":"/guides/api-basics"},{"type":"link","fsPath":"guides/error-handling.md","metadata":{"type":"markdown"},"label":"Error Handling","link":"/guides/error-handling","routeSlug":"/guides/error-handling"},{"type":"link","fsPath":"guides/additional resources/rest-api-errors-and-status-codes.md","metadata":{"type":"markdown"},"label":"REST API Errors and Status Code","link":"/guides/additional-resources/rest-api-errors-and-status-codes","routeSlug":"/guides/additional-resources/rest-api-errors-and-status-codes"},{"type":"link","fsPath":"guides/rate-limiting.md","metadata":{"type":"markdown"},"label":"Rate Limiting","link":"/guides/rate-limiting","routeSlug":"/guides/rate-limiting"}]}]}